FAQ

  • When will I receive my order?

All Nathnit pieces are made on demand. One pieces takes more time of creation than other, but usually we need 2-3 working days to make your piece. You can choose two shipping methods: Correos or Correos Express if you want to enjoy your jewelry as soon as possible. As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order.

See all the information about shipping here.

  • Which are the materials used on the pieces?

In Nathnit we work with sterling silver and 18K Gold Plated. The wedding collections is created with brass.

  • Can I return or exchange a piece?

You can see all the info here.

  • The pieces have warranty?

YES. You have FREE repair and refill service for one year from the date you receive your piece. See more info here.

  • How can I know my ring size?

We explain how to know your ring size in our blog.

  • Nathnit’s pieces are unique?

YES. We design and create all of the pieces. Everything it’s done at our workshop. We start with a silver thread and then magic is done!

  • Certificate of authenticity:

All Nathnit pieces include a certificate of authenticity. It’s an exclusive card with a unique number that we will include in the package that certifies the authenticity of your piece: it has been made especially for you and there is no other exactly the same. Each piece that we send is registered in our files with a unique and unrepeatable number.

  • Care or the pieces

You can find all the info about the care of the pieces here.